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I help brands and businesses evolve with consistency, embrace cultural shifts,
and innovate with meaning

An independent strategic practice working across strategy, innovation and experience.

I help organizations understand people and changing contexts, explore new possibilities, and turn insight into strategic direction, innovation and experiences.

20+ years across branding, consumer research, innovation and strategic design.

When older answers
no long fit

Markets change.
People change.
Expectations change.
And sometimes the problem is not that an organization needs more ideas.It needs to understand what is changing, what actually matters, and what is worth doing next.

That is where I work.I bring together research, strategy, innovation and participatory methods to help organizations move:

FROM INSIGHT →
TO POSSIBILITY → TO DIRECTION
→ TO EXPERIENCE.

WHAT I DO

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UNDERSTAND

​Consumer research, cultural intelligence and human insight

 

I investigate behaviours, needs, tensions and cultural shifts to uncover meaningful opportunities.​

 

Research & Insights · Consumer Research · Cultural Intelligence · Behavioural Understanding

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IMAGINE

Brand, innovation and future-oriented strategy

 

I help organizations explore where a brand, business, product or experience could go next, and identify opportunities worth pursuing.

Brand Strategy · Brand-driven Innovation · Opportunity Strategy · Future Thinking​​​​

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MAKE IT TANGIBLE

Experience strategy, facilitation and collaborative making

I design strategic experiences that help teams explore complexity, make ideas visible, align perspectives and move from thinking to action.

Experience Strategy · Strategic Facilitation · Lego® Serious Play® · Co-creation​

Strategy starts with understanding.

 

The most interesting strategic questions rarely arrive neatly defined.

They sit somewhere between what people need, what businesses want to become, what culture is changing and what hasn't been imagined yet.

 

I bring together research, strategic thinking and creative practice to help organizations make sense of complexity, identify opportunities and decide what is worth building.

A FOCUS ON HEALTH & CARE

Rethinking Care

Because the future of care is not only

about what we can do.

It is about what is worth doing.

 

Health and care sit at the intersection of technology, systems, human needs and everyday life.

 

My work explores what happens when we bring these perspectives together, using research, strategy, innovation and participatory experiences to ask better questions about the future of care.

 

From understanding life with chronic conditions to imagining new care experiences, I work with organizations and teams to uncover opportunities for more meaningful innovation.

Research → Sensemaking

→ Innovation → Experience

 

 

Health & Care · Patient & Caregiver Experience · Innovation · Futures

SELECTED WORK

From human insight to strategic possibility

Over 20 years, I've worked across branding, consumer research, innovation and experienc, from global FMCG brands to healthcare, technology, mobility and emerging businesses.

RD

Mapping the everyday lives of people living with chronic conditions to uncover human needs and opportunities.

HIPERSTREAM

Exploring future scenarios and new possibilities for a human-touch technology.

FIAT LATAM

Understanding how people experience sound, technology and mobility to shape a new in-car experience.

CRDL

Exploring how a technology designed for care could expand into new contexts and meanings.

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PLACES FOR US

Exploring how cities shape the wellbeing and happiness of Gen Z.

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REGIONS 4

Co-creating a global platform for knowledge exchange around biodiversity.

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PURINA

Repositioning a mainstream cat food brand around changing pet-care behaviours.

Image by No Revisions

BAUDUCCO

Exploring new ways for a heritage food brand to connect with younger consumers.

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3M PONJITA

Reframing a household brand through consumer behaviour and packaging innovation.

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20+ years. Multiple sectors. One constant: turning human understanding into strategic action

STRATEGIC EXPERIENCES

When thinking needs to become an experience

Sometimes the best strategy happens when people experience it.

I design strategic experiences that help teams think differently, make complexity visible and move from conversation to action.

Meaningful Futures

Exploring possible futures and strategic opportunities.

Imagination Applied

Expanding the space of possibilities before deciding what to build.[ Explore strategic experiences ]

Image by Matheus Ferrero

Reimagining Care

Exploring human-centred possibilities for health and care.

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Making Strategy Visible

Using LEGO® Serious Play® and participatory methods to make strategy tangible.

A DIFFERENT KIND OF CURIOSITY

Some questions keep following me.

Alongside client work, I use research, writing and making to explore questions that sit at the intersection of people, culture and change. These explorations often become new ways of seeing the world, and sometimes new ways of thinking about strategy.

Meaningful Futures

How do we imagine futures that people actually want to inhabit?

An exploration of aspirations, emerging behaviours, uncertainty and the human meaning of change.

Rethinking Care

What becomes visible when we start with how care is actually lived?

An ongoing exploration of health, chronic care, technology, wellbeing and the everyday realities of caring and being cared for.

The Objects We Carry

What can the things we keep tell us about who we are?

An editorial exploration of objects, rituals, memory, identity, attachment and belonging.

HOW WE CAN WORK TOGETHER

Different challenges call for different formats

Strategic Consulting

For organizations that need an experienced strategic partner to investigate, frame and develop a challenge.

Research · Strategy · Innovation · Experience

Strategic Experiences

For teams that need to think, explore, align or imagine together.

90 minutes → half-day → full-day → multi-session

Strategy & Innovation Projects

For more complex challenges requiring research, strategic thinking, facilitation and concept development.

From challenge framing to strategic direction and opportunity development.

Keynotes & Talks

For conferences, leadership events and communities exploring strategy, innovation, creativity and meaningful futures.

WHAT ARE YOU TRYING TO MAKE SENSE OF?

 

A new opportunity.

A changing market.

A service that no longer works.

A team that needs alignment.

A future you can sense but haven't yet defined.

You don't need to have the brief perfectly figured out.

[ START A CONVERSATION → ]

Have a question worth exploring? You don't need to have the brief perfectly defined. Tell me what you're trying to understand, change or create. [Start a conversation →] E, bem discreto: Looking for a senior strategist? → Open to work

Have a challenge worth exploring? You don't need to have the brief perfectly defined. Perhaps you are trying to understand a changing audience. Exploring a new opportunity. Rethinking an experience. Bringing a leadership team together. Or wondering what your organization could become next. Let's start with the question. [ Start a conversation ]

Let´s talk!

Have a project, a question, a collaboration in mind, or simply want to compare notes?

I'd love to hear from you

Sincera

Strategy · Innovation · Experience · Facilitation

 

For Organizations

ConsultingStrategic

Experiences

Rethinking Care

 

For Employers

Open to Work

LinkedIn

Explore

Selected Work

About

Contact

 

Based in the Netherlands · Working internationally

Drop Me a Line

©2017-2026 by Livia Germano.

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